Sprinkle more AJAX for usability study

Recently I have developed a website that has a rich user interaction on the client side. A lot of dynamic html, javascript, DOM manipulation and mashups with JSON. After all that, as days passed by and I notice people visiting to the website, I had no way of knowing what the users were doing. Or the using the system the way it’s intended? Are they even aware of how to use it?

In the meantime I introduced a new AJAX call to the system to record a particular end action as that’s important to me and then observed that people were eventually reaching that end action. That’s when I realized that, by sprinkling the AJAX calls at the appropriate places, it would be possible to get a lot more information about how such highly interactive and complex user interfaces on the website are being used by the end users.

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Filed under AJAX, Usability

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